CAM Policies & Procedures


The Academy is pleased to add new students whenever space is available. The Academy’s academic year consists of two semesters of 19 lessons each. A student is registered for a specific lesson day and time and is financially responsible for one Semester (or the remaining number of lessons in that Semester if starting mid-Semester). Students will be automatically registered for the next Semester using the same payment option and method unless a formal notification of withdrawal is given to the Front Desk in writing prior to the first day of the next Semester.

The Academy’s Summer Session consists of 10 weeks and includes both private lessons, summer camps, and summer workshops. A student may register for any number of lessons or camps for the summer session.

In order to be accepted into the Academy, please fill out the Student Registration Form. A choice of lesson schedule will not be reserved and the student will not be able to start lessons until the completed Registration Form, Registration Fee and Materials Deposit are received. Please note that all lesson schedules are filled on a first come, first serve basis. Once the registration form is received, the Academy will be in contact to discuss student/instructor placement and lesson day/time options.

Once the Semester has begun, students can change their lesson day and/or time with the same Instructor for a $25 change fee. Any changes are based on the Instructor’s availability. Please note that the change fee is charged each time that the lesson day and/or time is changed.


The Registration Fee of $30 per student or $45 per family is non-refundable and is due at the time of registration. This fee is paid annually per Academic Year.

In addition, a Materials Deposit of $40 per student will be collected at the time of registration for all new students. This deposit will be used to pay for materials to be used in conjunction with the registered activity. Replenishments in $40 increments will be invoiced throughout the academic year as the balance falls below $5.00. Any unused deposit at the end of the academic year will be applied to the next academic year unless a refund is formally requested in writing.

A $25.00 NSF fee will be assessed for any returned check or declined electronic funds. All invoices will be issued via email. A $10.00 late fee per week will be assessed for any payments not received by the due date.


Families who register for three or more lessons per week will receive a 5% discount off the the third and additional enrollments.


Full refunds, including registration fees, will be given in cases of insufficient enrollment that results in cancellation of a group class or workshop.

accompanist policy

Students may have the opportunity to secure an Academy Accompanist for Academy performances through their Instructor. The Accompanist will meet with the student one time to rehearse prior to the performance date. The Accompanist fee is $25 per student and will be invoiced separately by the Academy.

student supervision

All children under the age of 12 must be escorted into the Academy by a responsible adult and remain with the responsible adult until the child is with the instructor for their lesson. For children 12 years and older, a responsible adult must drop-off and pick-up the student in a timely manner. Charlotte Academy of Music is not responsible for the student before or after their assigned lesson time.

student absence

The teacher is under no obligation to make up lessons missed by the student. All lessons, classes or workshops cancelled because of instructor absence or Academy closing due to inclement weather will be made up.

There are no make-up lessons during the Summer Session.


The instructor will make the student and parent aware of specific practice expectations. Practice sessions should be free of household distractions.

lesson protocol

Parents are welcomed to remain in the reception area during the student’s lesson. If a student is tardy, their lesson will not be extended past their originally scheduled time.

food / drink

No food or drink (except bottled water) is allowed in the Academy.

photo release

Any photographs, audio or videos of student or families at Charlotte Academy of Music facilities or events may be used in promotional publications, social media pages or press releases. There will be no compensation for the release. However, parents may choose to exempt their students from media publications by notifying the Academy in writing prior to or at the time of registration.

academy closing / inclement weather

In the case of inclement weather, the Executive Director will make a decision whether the Academy will be open. A message will be recorded on the Academy’s voicemail and a notice will be posted on the Academy’s website.